How long do crypto deposits take?
Most deposits appear in your BlockBet account within a few minutes, but this depends on blockchain confirmation times.
Typical deposit times:
• Fast networks (TRC20, Solana, Polygon): 1–5 minutes
• Ethereum network: 2–10 minutes
• Bitcoin network: 10–30 minutes
Deposits must receive the required blockchain confirmations before being credited to your account.
Why is my deposit not showing?
If your deposit has not appeared yet, the most common reasons are:
1. The transaction is still confirming on the blockchain
Your deposit will appear once the required confirmations are completed.
2. The wrong network was used
If funds were sent using the wrong blockchain network, the deposit may not be automatically credited.
3. The transaction fee was too low
Very low transaction fees can cause delays on some networks.
How can I check my deposit?
You can check the status of your deposit using the Transaction ID (TXID).
Copy your TXID from your wallet or exchange.
Paste it into a blockchain explorer for that network.
Check whether the transaction has received confirmations.
What should I do if my deposit is still missing?
If your deposit does not appear after a reasonable amount of time, please contact support and provide:
• Your Player ID
• The deposit amount
• The currency used
• The Transaction ID (TXID)
Our team will investigate and assist you as quickly as possible.
Frequently Asked Questions
Why is my deposit taking so long?
Deposits depend on blockchain confirmations. If the network is busy or the transaction fee is low, it may take longer than usual.
My deposit says completed on the blockchain but it is not in my account.
Please contact support and provide your TXID and Player ID so we can check the transaction.
Can I cancel a crypto deposit?
No. Cryptocurrency transactions cannot be reversed once they are sent on the blockchain.
What happens if I send crypto to the wrong address?
If funds are sent to the wrong address or incorrect network, recovery may not always be possible. Always double-check the deposit address and network before sending funds.